ComplianceFail closed before carrier origination
Calling windows, tenant suppression, licensed DNC evidence, consent, exemptions, attempt limits, pacing, and abandonment controls run in the dial path. The operator remains responsible for lawful campaigns and counsel-approved policy.
PrivacyRetention and request operations
Configure recording, transcript, and lead retention. Track access, export, correction, restriction, and deletion deadlines. Subject references are hashed before they enter the request ledger.
Geo policyLead-local operating rules
Store jurisdiction windows, time zones, state DNC flags, dialing availability, and whether local presence is approved. Geo policy complements the pre-dial gate; it never bypasses it.
AuditEvidence instead of badges
Tenant-scoped changes are role-gated and appended to the audit history with actor, action, and time. Readiness stays blocked when required operational evidence is missing.